Thursday

20th Feb 2020

Airbnb agrees to clarify pricing for EU

  • Airbnb will list prices in a more transparent way, EU commissioner for justice Vera Jourova told journalists on Thursday (Photo: European Union)

The accommodation-renting website, Airbnb, has agreed to change its terms of service to clarify legal remedies consumers can bring against it, and will also list prices in a more transparent way, EU commissioner for justice Vera Jourova told journalists on Thursday (20 September).

"The changes will be fully functional by the end of the year," Jourova said. She had called on the San Francisco-based website in July to better inform consumers of their rights, because it was in breach of EU rules.

Read and decide

Join EUobserver today

Support quality EU news

Get instant access to all articles — and 20 years of archives. 14-day free trial.

... or join as a group

  • The San Francisco-based airbnb started life as renting out spare rooms - but now must differentiate between professional and 'amateur' hosts (Photo: Airbnb)

"We have been saying that EU consumers must have the same rights selling and purchasing online and offline," she added.

Airbnb has committed to listing the total price of bookings, including any extra fees, local taxes or cleaning fees in the final price.

The company has also committed to clearly identify whether an offer is made by a private host or by a professional, as the consumer protection rules differ for each.

It will also change its terms of agreement to make it clear to consumers all the legal remedies available to them.

Airbnb said in a statement that it regularly analyses and updates its practices, including making its terms and policies clearer and easier for users to access and understand.

"We are continually looking at ways to update and improve our price display to ensure it is as efficient for our community as possible," the statement added.

Facebook

The EU's justice chief also gave a warning to US social media giant Facebook to comply with EU consumer rules by the end of the year or face sanctions.

The commissioner wants Facebook to better inform users how the company uses their data.

"My patience has reached its limit. While Facebook assured me to finally adapt any remaining misleading terms of services by December, this has been ongoing for too long," Jourova said.

Jourova had called on the company to bring in line with EU rules their methods on how they inform users about content removal or contract terminations.

Facebook can face sanctions from national consumer protection authorities in the next year if there is not sufficient progress.

Airbnb too 'different' to pay EU tax

US home rental firm said its “model is unique” because most of the money stays in pockets of local people, as France and Germany prepare EU tax crackdown.

Agenda

Spanish vote and EU court's Airbnb ruling in focus This WEEK

Spanish voters are heading to the polls, while in other EU member states campaigning for the European elections is picking up after Easter. The EU's top court will issue important rulings on both the EU-Canada free trade agreement and Airbnb.

News in Brief

  1. EU unveils white paper on AI and data strategy
  2. Dutch court rules against Russia in €46bn Yukos case
  3. Britain to bar 'Polish plumber-type' migrants
  4. Greece seeks EU help to get back classical statues from UK
  5. HSBC to cut 35,000 jobs worldwide
  6. Regions chief appeals against cutting EU cohesion funds
  7. Verhofstadt criticises UK Brexit negotiator
  8. Turkish court acquits Gezi park activists

Vietnam sent champagne to MEPs ahead of trade vote

A trade deal with Vietnam sailed through the European Parliament's international trade committee and after its embassy sent MEPs bottles of Moet & Chandon Imperial champagne over Christmas.

Feature

Promises and doubts: Africa's free-trade adventure

The EU is hoping that a continent-wide free trade agreement in Africa will help lift millions out of poverty and help solve issues of security and migration. But its message of values and equal partnership do not resonate with everyone.

Stakeholders' Highlights

  1. Nordic Council of MinistersScottish parliament seeks closer collaboration with the Nordic Council
  2. UNESDAFrom Linear to Circular – check out UNESDA's new blog
  3. Nordic Council of Ministers40 years of experience have proven its point: Sustainable financing actually works
  4. Nordic Council of MinistersNordic and Baltic ministers paving the way for 5G in the region
  5. Nordic Council of MinistersEarmarked paternity leave – an effective way to change norms
  6. Nordic Council of MinistersNordic Climate Action Weeks in December

Latest News

  1. EU leaders face major clash on rule of law budget link
  2. North Macedonia warns EU on 'dirtiest ever' election
  3. Western 'endarkenment' and the voodoo politics of Europe
  4. Warning of agricultural 'digital arms race' in EU
  5. Cayman Islands put on tax-haven blacklist after Brexit
  6. Boris' Brexit bluff? - UK will resist alignment to the end
  7. US still open to Kosovo-Serbia land swap
  8. EU countries enter final phase of budget talks

Join EUobserver

Support quality EU news

Join us