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Account deactivations are among the most common issues riders face (Photo: Unsplash)

Feature

My boss, the algorithm — EU's efforts to improve conditions of platform workers

Account deactivations are among the most common issues riders face (Photo: Unsplash)

Algorithms dictate gig workers’ lives: their schedules, income and even their privacy — prompting the EU to regulate these automated management processes for the first time. 

However, the impact of new rules on the daily routine of gig workers remains to be seen.

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Author Bio

Dharani Thangavelu, Emma Pascal, Francesca Olivi, Sebastian Christensen, Christopher Brass and Bahar Sheikh, students of MSc Investigative Journalism, University of Gothenburg worked on the platform work directive in a cross-border collaboration with teams in Germany and France for over six months.

Additional reporting: Elisa Göppert, Annika Franz, Alina Eckelmann, Aylin Elci, Jeanne Toutain, Paul Battez.

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