Ad
Volkswagen is refusing to offer any bonus to customers affected by the emissions fraud (Photo: Brett Levin)

Interview

Dieselgate: EU disappointed with VW's treatment of customers

The EU's highest official in charge of consumer affairs is “disappointed” that Volkswagen is unwilling to give even a non-financial compensation to consumers who had bought a diesel car equipped with cheating software.

“My optimism is decreasing since last year October, when I was very clear about what I would like Volkswagen to do,” EU justice and consumer affairs commissioner Vera Jourova told EUobserver on Monday (20 February).

She wants the German carmaker to provide the 8.5 m...

Get EU news that matters

Back our independent journalism by becoming a supporting member

Already a member? Login here
Ad