It didn’t take long for Teresa Anjinho to realise the challenges of being the voice of the public at the office of the EU Ombudsman — or 'ombudswoman' as she prefers to call herself. After three months in office, the Portuguese legal expert has already faced the realities of leading an institution with soft power, while trying to push for greater transparency within the EU’s complex and often opaque bureaucracy.
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Elena is EUobserver's editor-in-chief. She is from Spain and has studied journalism and new media in Spanish and Belgian universities. Previously she worked on European affairs at VoteWatch Europe and the Spanish news agency EFE.